Last updated on October 31, 2024.
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This Privacy Policy of Independo GmbH ("we", "us" or "our") describes how and why we collect, store, use and/or share ("process") your data when you use our services ("Services"), for example when you: visit our website https://www.independo.app or any other of our websites linked to this Privacy Policy, visit our mobile application (Independo) or any other of our applications linked to this Privacy Policy, download and use any other means of contacting us, including sales, marketing or events.
In this summary you will find the main points of our privacy policy. However, you can find out more details about each of these topics by clicking on the link following the relevant point, or by using our table of contents below to find the section you are looking for.
This Privacy Policy will help you understand your privacy rights and options. If you do not agree with our policies and practices, please do not use our services. If you have any questions or concerns, please contact us at hallo@independo.app.
When you visit, use or navigate through our Services, we may process personal data depending on how you interact with us and the Services, the choices you make and the products and features you use. Learn more about the personal data you provide to us.
Yes, we recognize that certain personal data we process, such as names, email addresses, profile photos, user-uploaded photos, event details (including times and locations), and similar information required for our services, may be considered sensitive.
We have implemented strict measures to protect this data and ensure compliance with GDPR standards. This includes enhanced security protocols, data minimization practices, and obtaining explicit consent where necessary. For more information about how we safeguard this data, please refer to our sections on Sensitive Information and Data Processing Rights and Parental Consent.
We may receive information from public databases, marketing partners, social media platforms and other external sources. Learn more about information collected from other sources.
We process your data to provide, improve and manage our services, to communicate with you, to prevent security and fraud and to comply with legal requirements. With your consent, we may also process your data for other purposes. We will only process your data if we have a valid legal reason to do so. Learn more about how we process your data.
We may share information in certain situations and with certain third parties. Find out more about when and with whom we share your personal data.
Depending on where you are geographically located, you have certain rights under applicable data protection law in relation to your personal data. Learn more about your data protection rights.
The easiest way to exercise your rights is to make a request for access to your data or to contact us. We will review each request in accordance with applicable data protection laws and act accordingly.
Would you like to know more about what we do with the data we collect? Read the complete data protection notice.
Personal information that you provide to us
In short, we collect personal data that you provide to us. We collect personal information that you voluntarily provide to us when you register with the Services, express an interest in information about us or our products and services, participate in activities on the Services, or otherwise contact us.
Sensitive information:
We recognize that the data we process, including names, email addresses, profile photos, user-uploaded photos, event details (such as dates, times, and locations), may be considered sensitive. We handle this data with strict security measures to ensure protection and compliance with applicable data protection laws. We do not process information that allows direct conclusions to be drawn about ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data about your sex life or sexual orientation.
The data we process includes information such as your name, e-mail address, profile photos, photos uploaded by the user, dates and similar data required for the provision of our services. Any personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Automatically recorded information:
In short, some information - such as your Internet Protocol (IP) address and/or browser and device characteristics - is collected automatically when you visit our services.
We automatically collect certain information when you visit, use or navigate through the Services. This information does not reveal your identity (such as your name or contact details), but may include device and usage data, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily required to maintain the security and operation of our services and for our internal analysis and reporting purposes.
Like many other companies, we collect information through cookies and similar technologies.
In short, we process your data to provide, improve and manage our services, to communicate with you, to prevent security and fraud and to comply with legal requirements. With your consent, we may also process your data for other purposes.
In short, we may share information in certain situations described in this section and/or with the following third parties.
We may need to share your personal data in the following situations:
Business Transfers. We may share or transfer your information in connection with or during negotiations of a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Affiliated companies:
We may pass on your data to our subsidiaries. In this case, we require these affiliates to comply with this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
Business partner:
We may share your information with our business partners to offer you certain products, services or promotions.
In Short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. For specific information about how we use such technologies and how you can opt out of certain cookies, please see our Cookie Notice.
In short, if you register or log in to our services with a social media account, we may have access to certain information about you.
Our Services offer you the option to register and log in using your third-party social media account details (e.g. your Facebook or Twitter login details). If you do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider, but often includes your name, email address, friends list and profile picture, as well as any other information you choose to make public on such social media platform.
We will only use the information received for the purposes described in this Privacy Policy or otherwise disclosed to you in the respective services. Please note that we have no control over and are not responsible for the use of your personal data by the third party social media provider. We encourage you to read their privacy notices to understand how they collect, use and share your personal data and how you can set your privacy preferences on their websites and apps.
In short: We may transfer, store and process your data in countries other than your home country. Our servers are located in Belgium.
If you are accessing our Services from outside, please note that your information may be transferred to, stored and processed in and from other countries by our facilities and by third parties with whom we share your personal information (see "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" above).
If you are located in the European Economic Area (EEA), the United Kingdom (UK) or Switzerland, these countries may not have the same level of data protection or similar laws as your country. However, we will take all necessary measures to protect your personal data in accordance with this Privacy Policy and applicable law.
In short, we will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless required by law, and we will only retain your personal information for as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g. for tax, accounting or other legal reasons).
If we have no further legitimate business need to process your personal data, we will either delete or anonymize that data or, if this is not possible (for example, because your personal data has been stored in backup archives), we will securely store your personal data and isolate it from any further processing until deletion is possible.
In short, the use of our services by children aged 13 and over is permitted, but it is the responsibility of parents or guardians to ensure that this is permitted in their country in accordance with applicable laws, such as the US Children's Online Privacy Protection Act (COPPA) and the European General Data Protection Regulation (GDPR).
Data Processing Rights and Parental Consent:
We require parental or guardian consent for the processing of personal data for individuals under the age of 16, in accordance with the GDPR. The age of consent may be adjusted to 13 in certain jurisdictions, as specified by local regulations. Parents or guardians must ensure that such consent is provided, and we are committed to deleting any data from minors if collected without the required authorization. Please contact us if you have questions or concerns about your child’s data or wish to withdraw consent.
If we discover that a child younger than the legal minimum age has provided us with personal data without the necessary consent, we will delete this data immediately. Parents or legal guardians can contact us at support@independo.app if they have any questions or concerns.
In short, you can check, change or cancel your account at any time.
You may withdraw your consent: Where we are relying on your consent to process your personal data, which may be express and/or implied consent depending on applicable law, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact details set out in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below.
Please note, however, that this does not affect the lawfulness of processing prior to withdrawal, nor, where permitted by applicable law, the processing of your personal data carried out on the basis of lawful processing grounds other than consent.
Account InformationYou may review or change the information in your account or cancel your account at any time: If you choose to cancel your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.
Most web browsers and some mobile operating systems and applications include a "Do-Not-Track" feature or setting that you can enable to signal that you do not want data about your online browsing activities to be monitored and collected. At this time, no uniform technology standard has been established for the detection and implementation of DNT signals. Therefore, we do not currently respond to DNT browser signals or other mechanisms that automatically communicate that you do not wish to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you of this practice in a revised version of this Privacy Notice.
In short, yes, we will update this notice as necessary to comply with relevant laws and we may update this privacy notice from time to time.
The updated version will be identified by an updated "Revised" date, and the updated version will take effect as soon as it is accessible. If we make material changes to this Privacy Notice, we may notify you of these changes either by prominently posting a notice or by sending you a notification directly. We encourage you to review this Privacy Notice regularly to stay informed about how we are protecting your information.
If you have any questions or comments about this notice, please contact us:
E-mail: hallo@independo.app
Independo GmbH
Lacknergasse 110
1180 Vienna, Austria
Depending on the laws applicable in your country, you may have the right to request access to, amend or delete the personal information we have collected about you. To review, update or delete your personal data, please complete and submit a data access request.
In short, this Privacy Policy is governed by Austrian law and any disputes relating to this Privacy Policy shall be brought before the competent courts in Vienna, Austria.
Should a legal dispute arise in connection with these data protection provisions or the use of our services, this shall be governed exclusively by Austrian law. The place of jurisdiction for all legal proceedings arising from or in connection with these data protection provisions is Vienna, Austria.
This privacy policy was created in part with Termly's privacy policy generator.
